Trade Presence

TRADE
PRESENCE

FAQ

Frequently Asked Questions

What is SEO and how can it help my business?

SEO stands for Search Engine Optimisation, it helps your business show up on Google when people search for things like "plumber near me" or "landscaper in Newport". If your site ranks higher, you get more calls, more quote requests, and more jobs, without paying for ads. It's essentially building trust with Google so they show your business to more people.

How can social media grow my business?

Posting your work regularly on platforms like Facebook and Instagram builds trust and shows off your quality of work. Most customers will check your socials before calling you, so having a tidy, active presence can mean the difference between getting the job or losing it to someone else. With Trade Presence you can send us your photos and we'll handle the posting for you.

I already get work through word of mouth, do I really need a website?

Word of mouth is great, but people still Google you first. A clean, mobile friendly website shows you are professional and makes it easy for new customers to reach out. It's not just about being online, it's about making a great first impression. Trade Presence websites are designed to showcase your work, build trust, and help you secure more jobs.

What's included in a "complete online presence"?

We don't just build a website and leave you to it. Your monthly plan includes:

  • Website updates (photos, info, services)
  • Google Business Profile management
  • Social media post creation and scheduling

To see a detailed breakdown of everything that is included, please see our packages

Do I need to post on social media myself?

No, we can do it for you. Just send us photos via WhatsApp or email, and we'll turn them into posts with captions and hashtags. You stay visibile without lifting a finger.

What happens if I stop paying the monthly fee?

You'll keep the website live, but we'll pause any updates, social media activity, or SEO work. You can restart anytime and we'll pick up where we left off.

What if I don't have any good photos or content?

No problem, we'll guide you on what to send. A few smartphone pics of your work, your van, or a quick before and after is all we need to get started.

Can you help me get more reviews on Google?

Yes, we can set up automated messages you send to customers after a job. This helps you collect more Google reviews, which boosts trust and helps you rank higher in search results.

How long does it take to build my website?

We can usually have your first version live within 14 days, and then we tweak and add more as you go. No long waits, no faff, we get you online, fast.

Can I update the website myself?

You can, but most of our clients prefer us to handle it. Just message us what you want changed (photos, prices, services etc.) and we'll sort it.

What does it cost?

We offer flexible website builds from £500 (+ £50/year hosting), with monthly management plans from £50/month. Mix and match to suit your budget, or start on a results basis with no upfront cost. See our full pricing page for a complete breakdown.

Where do you operate?

We operate in South Wales, serving primarily Cardiff, Newport, Monmouth and Bristol. So whether you're a plumber in Penarth, or a carpenter in Caldicot, we're here to help.

Still have questions?

Book a free 15 minute call and we'll walk you through how we can help your business grow online.

Get in touch